YOUR PRIVACY
At CoverMe Medical Pty Ltd, we are committed to protecting your privacy as an online visitor to our website or a user of our applications. This Privacy Policy sets out how CoverMe Medical collects, uses, stores, holds and discloses personal and/or sensitive information. Your privacy is important to us, and we are committed to dealing with your personal and sensitive information responsibly, and in accordance with the Privacy Act, the Australian Privacy Principles, and any other applicable privacy and health data protection laws.
You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and consented to it.?? If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
WHAT IS COVERME MEDICAL?
CoverMe Medical is a mobile communication platform designed by medical specialist for medical specialists. It has been created to simplify the communication pathways between busy medical specialists, healthcare professionals and healthcare facilities to help save time, improve relevant information access and security, access new work opportunities and increase departmental utilization and efficiency.
CoverMe Medical enables healthcare professionals to simply and efficiently connect to focused regional specialty networks to post cover requests for specialty medical lists, find specialty work opportunities or post and access available medical consulting and surgical theatre space.
HOW DO WE COLLECT, HOLD, USE AND DISCLOSE PERSONAL INFORMATION?
CoverMe Medical may collect, hold, use and disclose personal information submitted from you or from other users and healthcare organisations who may add personal information about you, directly into the CoverMe Medical application. We may also collect, hold, use and disclose Professional Registration and Accreditation information about you from publicly available Australian National Board publications.
WHAT INFORMATION DO WE COLLECT, HOLD, USE AND DISCLOSE?
We only collect, hold, use and disclose personal information and sensitive information for purposes which are directly related to our services, functions or activities, and only when it is necessary for, or directly related to these purposes.
This includes information such as your:
- Name
- Professional Accreditation Details
- Email Address(s)
- Telephone Number(s)
- Work Locations & Times
Where Personal Information of an individual who is not a CoverMe Medical user has been collected from a CoverMe Medical user in the form of a Contact Card ? CoverMe Medical will notify the individual that their information has been collected and how it will be used and direct them to this Privacy Policy and our contact details for further information to enable them to amend their personal data or unsubscribe from any further notifications from CoverMe Medical.
Your personal information may be linked to other information we hold about you. We may also combine your personal information we receive from you with information collected or obtained from third parties or public sources, for the purpose of providing a better service to you as a medical professional or a health practice using our software products and services.
Due to the professional nature of the CoverMe Medical communication platform, it would be impracticable for CoverMe Medical to allow users to be anonymous or use pseudonyms when identifying themselves on the CoverMe Medical Application.
WHY DO WE NEED TO COLLECT, HOLD, USE AND DISCLOSE THIS INFORMATION?
This information we collect is required to enable the primary purpose of the CoverMe Medical application and other purposes directly related to the primary purpose which include:
- enable you to access and use CoverMe Medical applications and services;
- notify you and your CoverMe Medical contacts of relevant work opportunities;
- notify you and your CoverMe Medical contacts of relevant changes to you or your CoverMe Medical contacts scheduled lists;
- confirming Medical Professional Registration details provided;
- notify and inform CoverMe Medical users and connections of relevant contact information when requesting and accessing professional work opportunities;
- communicating relevant contact information between CoverMe Medical users when professional work opportunities have been established on the CoverMe Medical platform by you or other users;
- to contact and communicate with you;
- to provide you with customised information about your use of our software products and services;
- to send you marketing and promotional messages that may be of interest to you;
- to operate, improve and optimise our website, our software products and services and your user experience, such as performing analytics and conducting research on the use and operation of our software products;
- to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and other information requested by you;
- to administer surveys, contests or other promotional activities sponsored by or managed by us;
- to comply with our legal obligations, including any court orders or requests from law enforcement agencies, and to enforce our agreements with third parties;
- as expressly permitted or authorised by law; and
- any other purpose, with your consent.
We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.
DIRECT MARKETING
We may use personal information collected from you or about you for the purpose of providing you with information about relevant professional work opportunities, offers for carefully selected products and services, updates regarding our website and app services and information in the form of a newsletter.
However, if you wish to cease receiving any such information you may let us know either by email using the details set out in the Contact Us details below or unsubscribing at any time and your request will be actioned as soon as possible.
ACCESSING OR CORRECTING YOUR PERSONAL INFORMATION
You may access or change your details at any time by advising us in writing via email using the details set out in the Contact Us details below.
Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request such information.
If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
STORAGE AND SECURITY OF YOUR INFORMATION
We strive to ensure the security, integrity and privacy of personal information submitted to our website and app, and we periodically update our security measures in light of current technologies.
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will take reasonable steps to ensure that the personal information we hold about you is kept secure, accurate and up to date and is protected from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we, and our third party service providers, use a number of physical, administrative, personnel and technical measures to protect your personal information and sensitive information.
COOKIES AND PIXELS
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website and app to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website and app.
Our website and app use cookies to analyse website and app traffic and help us provide a better website and app visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website and app visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website and app or other website and apps you visit.
LINKS
Our website and app may contain links to other website and apps. These links are meant for your convenience only. Links to third party website and apps do not constitute sponsorship or endorsement or approval of these website and apps. Please be aware that we are not responsible for the privacy practices of such other website and apps. We encourage our users to be aware, when they leave our website and app, to read the privacy statements of each and every website and app that collects personally identifiable information. This privacy policy applies solely to information collected by this website and app.
CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website and app. Please return periodically to review our privacy policy.
MAKING A COMPLAINT
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information or sensitive information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and will use our best endeavours to respond to your complaint within 30 days of receiving it.
If you think that we have failed to resolve the complaint satisfactorily or you still have a concern, you can contact the Office of the Australian Information Commissioner in any of the following ways:
online:?www.oaic.gov.au/privacy
phone: 1300 363 992
email:?enquiries@oaic.gov.au
fax: +61 2 9284 9666
mail: GPO Box 5218 Sydney NSW 2001 or GPO Box 2999 Canberra ACT 2601
CONTACT US
For further information about our Privacy Policy or practices, or to access or correct your personal information or sensitive information, or make a complaint, please contact us using the details set out below:
Phone: +61 2 90521558
Email:?info@CoverMeMedical.com.au
Mail: Privacy Officer, CoverMe Medical Pty Ltd, 55 Tyrrell Street, The Hill, NSW 2300